Apply now »

Title:  Sr Acct Mgr, Sales, Gen, EMEA

Requisition ID:  63292
Date:  Nov 17, 2023

Milan, Lombardy, IT

Department:  Sales

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  


Location: Remote from Italy, Germany, Spain or France

Reason for open role: Replacement

Contract details: Permanent, Full-Time

Travel requirements: up to 30%

Start date: asap

Contact person: Katharina Steffens


Job summary:

The Sr. Account Manager Sales (m/f/d) will manage existing and grow new business at select key accounts within specific market segments. The position requires a thorough understanding of the assigned accounts’ business objectives, products and related market activities, and the corresponding impact of West’s ability to influence the customer’s success.


Essential Duties and Responsibilities:

  • Developing, implementing and achieving strategic account growth plans including specific molecules identified in the customer’s pipeline
  • Communication and coordination of account strategies with other sales teams as well as global counterparts
  • Participation in the segment team and meaningful input into segment strategic growth plans
  • Actively work and align with Marketing, Technical Customer Support, and Specialty Sales to seed and grow the business
  • Lead and manage a regional account team with global interaction to ensure coordination at the customer and to align internal resources so that account service and growth objectives are met
  • Lead the organization’s involvement with assigned segment companies (i.e., pharma/bio, contract manufacturers, generic companies, and leading animal health companies)
  • Lead and manage the price value proposition at customers as well as lead the contract negotiation process for supply agreements
  • Develop and manage customer contacts at all levels



  • Successfully completed Bachelor’s degree
  • Multiple years of experience in Sales roles, preferably in the Pharma / Medical Device segment
  • Excellent English and Italian Language skills
  • Proven track record of positive Sales results
  • High level of communication and negotiation skills
  • Able to multi-task and work under time constraints
  • Must be available to travel internationally
  • Able to work in matrix structures in a faced paced environment


West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  

Apply now »