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Regional OpEx Manager - Americas

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Date: Jun 9, 2021

Location: Jersey Shore, Pennsylvania, US

Company: West Pharmaceutical Services



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.

At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $1.84B in 2019. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


In this role, you will provide project and West Business system support at manufacturing sites.  Develop the capability of manufacturing, administrative groups and improvement leaders through training, mentoring and coaching.  Coordinate strategic planning, including goal and objective development.  Identify and improve critical processes necessary to achieve annual targets.  Assure that production processes are repeatable and capable of meeting specifications.  Provide methods of reliably reporting the status of improvement metrics.


Essential Duties and Responsibilities:

  • Participate in the development and support of the West Business System (WBS), with the goal of sustaining operational standards
  • Ensure the consistent and uniform application of OPEX tools across regional sites
  • Conduct Maturity Model assessments (gap analysis) and facilitate development of action plans across the manufacturing sites
  • Develop robust, capable systems necessary to achieve the strategic goals and cost down goals
  • Provide technical guidance, training, coaching and mentoring to improvement leaders and manufacturing teams
  • Competent to teach lean topics, Yellow Belt and Green Belt training
  • Performs other duties as assigned based on business needs
  • Conforms with & abides by all regulations, policies, work procedures, instruction, & safety rules.
  • Exhibits regular, reliable, punctual and predictable attendance.
  • Other duties as assigned


Basic Qualifications:

  • Education: Bachelor's in Engineering, Statistics concentration, Business or recognized equivalent
  • Experience: 8-10 years of experience
  • 8 or more years’ experience in a manufacturing/production environment, and a minimum five years related experience in Lean Six Sigma application
  • Strong interpersonal/leadership skills and be able to interface with all levels of organization
  • Must have formal scientific thinking and problem-solving skillsets – PDCA, A3, Practical Problem Solving, Lean Six Sigma
  • Software skills including MS Office applications, Minitab, Engine Room, SAP or other MRP system


Preferred Knowledge, Skills and Abilities:

  • Prior manufacturing experience in medical device industry preferred.
  • Lean / Six Sigma Black Belt or Master Black Belt certification preferred
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description


Travel Requirements:

  • Must be able to travel up to 25% of the time







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a disability or special need that requires accommodation, please send an email to peggy.tayloe@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.