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Title:  QA Specialist

Requisition ID:  45472
Date:  Jan 14, 2022

Kinston, North Carolina, US

Department:  Quality



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:
The duty of the hourly team member is to provide assistance to the QC Supervisor and operators by inspecting product and recording findings during various stages of the manufacturing process in order to meet an established level of specifications in quality, safety and quantity.  


Essential Duties and Responsibilities:
1.    Sample and inspect product to ensure conformance to approved specifications.
2.    Utilize test instruments such as laser micrometer, optical comparator, etc., during inspection of product as required.
3.    Assist QA Department in day-to-day operations including operator training, equipment and materials utilization, and process systems flow.
4.    Maintain work area, equipment and supplies in a clean and safe condition and ensure that operators do the same.
5.    Alert Manager to conditions that may prevent meeting safety, production and quality expectations.
6.    Maintain complete and accurate records of inspections, production and maintenance reports.
7.    Perform other duties as assigned based on business needs.
8.    Conforms with and abides by all regulations, policies, work procedures, instructions, and all safety rules.
9.    Exhibit regular, reliable, punctual and predictable attendance. 


Education and Experience:
•    3 – 5 years of experience in manufacturing process; knowledge of rubber manufacturing a plus
•    Must pass pre-employment testing which may include the following: vocabulary comprehension, math and basic mechanics


Knowledge, Skills and Abilities:
•    QA experience is preferred
•    Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description 
•    Able to comply with the company’s safety policy at all times
•    Willing and able to work as a team member and make general decisions within authorized responsibility
•    cGMP knowledge 
•    Self-motivated and solution-oriented personality
•    Good communication and interpersonal skills
•    Good organizational skills







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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