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Title:  Process Engineering Manager

Requisition ID:  48436
Date:  Aug 8, 2022

Kinston, Pennsylvania, US

Department:  Engineering



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.




The duties of the process engineering supervisor are to function as a member of the process engineering managers staff and to identify problems, clearly and accurately define problem statements and apply structured/disciplined methodology (Lean and/or Six Sigma) addressing data-driven root causes. Lead process improvement projects that are focused on delivering sustainable increases in productivity, profitability and customer satisfaction across a range production processes. 



  • Manage and direct a process engineering sub-group under the guidance of the process engineering manager.
  • Prepare objectives, appraisals and development plans for direct reports.
  • Facilitate the Plant Team to reduce variation, yield savings, improve quality, meet Customer’s needs while achieving Plant and Corporate goals.
  • Accountable for delivering tangible results, effective change management approaches and best practice project management techniques.
  • Interact with all departments to support quality, cost savings and production needs.
  • Provide project leadership by coordinating the efforts of the various departmental disciplines for the successful completion of projects according to plan and budget.
  • Develop initial project scope, timelines, savings and cost estimates.
  • Monitor projects to ensure they remain on schedule and budget and track delivered results.
  • Write technical reports as required.
  • Write and revise procedures and S.O.I.’s to ensure the equipment is being operated and maintained according to good manufacturing practices.
  • Write design of experiments (DOE’s) as required to address plant issues or test new approaches.
  • Perform other duties as directed





  • Bachelor’s degree in Engineering or related field (Industrial, Mechanical, or Chemical preferred) or equivalent experience required. Four or more years of practical engineering experience as well as manufacturing work experience preferably in a cGMP/Pharmaceutical manufacturing environment with progressive responsibility in industrial engineering, operations and project management is required. Lean Manufacturing experience and leadership preferred.



  • Excellent communication, presentation and interpersonal skills required.
  • Demonstrated ability to negotiate and effectively manage conflict.
  • Demonstrated ability to motivate others and effectively delegate work as required.
  • Proficient in all Microsoft based programs and statistical software packages. SAP experience highly preferred.



  • Working knowledge of SPC and Minitab software.
  • Knowledge of cGMP for aseptic/ clean room manufacturing.
  • Ability of authoring/revising SOIs, SOPs and validation documents.



  • Office environment
  • Travel up to 10%
  • Manufacturing environment







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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