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Title:  Operations Supervisor

Requisition ID:  66018
Date:  Jun 29, 2024

Kearney, Nebraska, US

Department:  Operations


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

Supervises all manufacturing activities on shift to achieve efficient production, quality requirements and other goals and objectives.


Essential Duties and Responsibilities:

  • Develops short term plant production schedule; establishes and evaluates the scheduling priorities for both make-to-order and make-to-stock items.
  • Manages available resources to ensure on-time production and delivery of customer orders and reports need for overtime.
  • Schedules the throughput of Compounding Department to meet the needs of production schedules, as needed.
  • Ensures compliance with OSHA and safety regulations, and current Good Manufacturing Practices (cGMP).
  • Assists in the creation of a safe culture by working in a safe manner, reporting unsafe conditions and accidents, follows safety procedures, requests and uses safety equipment and safety techniques and participates in safety training and team meetings.
  • Verifies that production data is accurately recorded.
  • Identifies training needs and works with Training Coordinator to schedule appropriate training.
  • Routinely evaluates and reviews employee performance, provides appropriate feedback to employees, and documents substandard performance.
  • Assures that production meets quality requirements.
  • Communicates with other shifts/departments in order to coordinate activities within the facility.
  • Performs timekeeping functions as authorized.
  • Assists Process Excellence Team with process improvement activities and helps identify potential improvements.
  • Assists Production Techs, Assistants and Leads in daily process troubleshooting.
  • Promotes and supports a Lean environment within the facility.
  • Leads daily Gemba Walks, follows LDMS and completes daily Gemba reports.
  • Follows SQDC (Safety, Quality, Delivery, Cost) when making production related decisions.
  • Completes daily production reports and shares with management team.
  • Completes projects (including A3’s) as assigned.
  • Performs other duties as required and/or assigned.

Basic Qualifications: 

  • Bachelor’s Degree or 3 to 5 years related work experience.  
  • Ability to directly supervise hourly employees in the manufacturing/production area
  • Must have effective problem solving and interpersonal skills
  • Able to exercise independent judgment with limited instruction and guidance
  • Ability to establish and maintain good working relationships with all levels in the organization.
  • Proficient in computer use including Microsoft Office
  • Excellent written and verbal communication skills with all levels of employees. Must exhibit a positive and professional upbeat tone and manner.


Preferred Knowledge, Skills and Abilities:

  • Bachelor’s degree in technical or business-related field
  • Knowledge of computer programs and applications
  • Lean Six Sigma Green Belt


Travel Requirements:

  • Minimal to no travel required   


Physical & Mental Requirements:

  • Medical component and device manufacturing requires strict adherence to standards. Working environment is a manufacturing facility. Must tolerate fumes and from various manufacturing processes
  • Must work constructively in an environment that may be stressful due to competing resources while at all times maintaining company confidentiality. Must maintain the ability to work well with others in a variety of situations. Must be able to multi-task, work under time constraints, prioritize and problem solve
  • Must be able to work scheduled work week, plus overtime and/or irregular hours as required to complete assignments
  • May need to stand or sit for extended periods of time
  • Must transport oneself to and from other areas of the facility and travel to other facilities when necessary
  • Must have good visual acuity. Must be able to see with or without corrective lenses for safety issues
  • Strong communication and technical writing skills, interpretation of data, interpersonal skills, ability to work on and lead teams. Use written and oral communication skills
  • Read and interpret data, information and documents. Ability to make independent and sound judgments. Observe and interpret situations, analyze and solve problems









West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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