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Title:  Supply Chain Specialist

Requisition ID:  51141
Date:  Jun 21, 2022

Jersey Shore, Pennsylvania, US

Department:  Operations



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

In this role you will be responsible for ensuring all activities related to supply chain (i.e., all departments and processes involved in the manufacturing of goods such as planning, production, procurement, and inventory management) are completed timely and in a manner that upholds West's standards for Safety, Quality, and Operational Excellence. You will support all functions of Supply Chain (Planning, Purchasing, and Inventory Management) to ensure the successful operation of the facility.  

Essential Duties and Responsibilities:

  • Manage the daily execution of the production schedule
  • Collaborate with operations to address production constraints
  • Analyze production outputs as compared to expectations and provide recommendations to align
  • Assist in maintaining system master data for accuracy and effectiveness
  • Lead interactions with Customer Service on the status of shipments to ensure our customers receive an exceptional level of service and manage their expectations as necessary
  • Act as a liaison for manufacturing and customers, assuring that information is gathered and disseminated in a timely and accurate fashion
  • Manage relationships with other West facilities that serve as both vendor and customer to West Jersey Shore
  • Collaborate with the warehouse and inventory control to ensure accurate inventory data
  • Participate in continuous improvement projects requiring input from Supply Chain
  • Identify and execute Supply Chain process improvements to drive better results and time management
  • Analyze material shortages/overages regularly and determine optimal inventory levels
  • Analyze materials that are high value, critical to the process, and have a short shelf life
  • Comply with the company’s safety policy at all times
  • Comply with the company’s quality policy at all times
  • Comply with the SOPs, as per Company policy, as relevant to the position covered by this Job Description
  • Other duties as assigned


Basic Qualifications: 

  • College degree in Supply Chain, Operations Management, Business, or relevant field
  • 0 - 3 years of experience in manufacturing environment
  • Experience with ERP Systems
  • Knowledge of Microsoft Excel, Word, and PowerPoint

Preferred Knowledge, Skills and Abilities:

  • Experience with SAP
  • Experience in Production Planning or Purchasing
  • Understanding of MRP (Supply / Demand)
  • Excellent problem-solving and communication skills
  • Detail oriented with exceptional time management and multi-tasking ability
  • Proven ability to develop reports and analyze data
  • Knowledge of Lean / Continuous Improvement methodologies


Travel Requirements:

  • Not expected


Physical & Mental Requirements:

  • Must maintain the ability to work well with others in a variety of situations
  • Must be able to multi-task, work under time constraints, problem solve, and prioritize
  • Must be able to maintain confidentiality and resolve conflicts
  • Ability to make independent and sound judgments
  • Read and interpret data, information, and documents
  • Analyze and solve problems
  • Observe and interpret situations
  • Work under deadlines with shifting priorities







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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