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Title:  HR Specialist

Requisition ID:  59272
Date:  Nov 22, 2022

Jersey Shore, Pennsylvania, US

Department:  Human Resources



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

To effectively handle and manage all types of personnel and employee relations issues while ensuring a pleasant and positive work environment.  This incumbent is responsible for protecting the rights of the individual employee while also meeting the needs of the business. This job is necessary in order to maintain an atmosphere of fairness in the workplace and assist in helping to enforce company policies and practices while adhering to all state and federal laws in regards to employment and labor issues as well as safety regulation compliance.


Essential Duties and Responsibilities:

  • Build effective relationships with business partners, suppliers, service vendors, employees and internal and external customers and play an active role in setting the sites employee relations climate.
  • Understand site needs and develop, communicate, enforce and/or support the Company’s policies, practices, procedures and philosophies.
  • Maintain, organize and utilize employee records through documentation and various software in a confidential and efficient manner.
  • Ensure that the site is in compliance with all local, state and federal laws and regulations.
  • Provide guidance to the sites employees and look for opportunities for the professional development of business unit employees as applicable.
  • Ensure that the support services for the business are provided in an efficient and timely manner and recommend changes when necessary and appropriate.   
  • Maintain good employee morale through effective communication and leadership skills.
  • Be able to effectively multi-task and be flexible to adapt to changing business situations.
  • Assist in explaining, administering and resolving issues for HR.
  • Assist team members in Benefits Enrollment, including answering questions & solving problems related to health/life insurance, 401k, discounted stock purchase, etc.
  • Consult with leadership and supervision as required regarding employee performance issues and assist with the disciplinary process by conducting all employee termination discussions or mediating and assisting in solving employee performance and/or work issues.
  • Coordinate and assist with employee activities and company events such as the holiday party and/or other employee relations activities.
  • Become involved in community activities and represent West in community related matters.
  • Manage HR paperwork and systems including new hires, transfers, attendance tracking, pay, badging, termination, filing, posting bids and announcements.
  • Other duties as required.


Basic Qualifications: 

  • Bachelor’s degree
  • 3 – 5 Years of experience
  • Excellent communication and organizational skills.
  • HR experience preferred; including in-depth knowledge of all employment and labor laws. Able to effectively utilize all Microsoft Office applications and various HR software programs


Preferred Knowledge, Skills and Abilities:

  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
    • List any safety requirements applicable to role within your country
  • Able to comply with the company’s quality policy at all times.
    • List any quality requirements applicable to role within your country


Travel Requirements:

  • Minimal


Physical & Mental Requirements:

  • Must be able to read and write
  • Good communication skills to interact with others in a positive manner
  • Must be able to understand direction and adhere to established procedures
  • Must be able to perform job duties as required with limited physical demands








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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