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Title:  System Administrator

Requisition ID:  46201
Date:  Nov 25, 2022

Remote, Remote, US

Department:  Digtl & Transfrmtion

Position is remote in nature however candidates must be located in the following states:- AZ, CA, DC, DE, FL, GA, IL, MA, MD, MI, NC, NE, NH, NJ, OH, OR, PA, RI, TX, VA, WA, WY 


Who We Are:

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Essential Duties and Responsibilities:

  •  Support West Pharma's portfolio of Linux Servers across the landscape including development, quality & mission-critical production environments
  • Knowledge in all areas of administration like Design, Installation, Configuration, Backup & Recovery, Performance Tuning, Scripting etc
  • Perform scheduled maintenance & patch deployment to ensure compliance
  • Setting up High Availability (HA) & Disaster Recovery (DR) solutions
  • Experience with Environment Monitoring, Performance Tuning and Optimization
  • Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members
  • Analyze, solve, and correct issues in real time, providing end-to-end problem resolution
  • Experience in maintaining cloud-based platforms for networking, compute & storage
  • Responsible to setup & document production policies, security baseline, procedures & instructions
  • Responsible for ensuring SoX & GxP compliance along with Audit support
  • Demonstrate domain knowledge in storage, data management, and data protection technologies and be able to apply the knowledge of these methodologies to the storage, protection, retention, reclamation, and disaster recovery
  • Provide necessary architectural oversight for any implementation, recommendation or changes in supported environments initiated through periodic reviews, audits conducted by internal delivery assurance groups
  • Develop, implement, and maintain server administrative authorization to have policies and procedures
  • Develop, implement, and maintain the processes and documentation for server management
  • Ability to work and align with different teams in a global virtual environment with L3 production support as required
  • Provide necessary architectural oversight for any implementation, recommendation or changes in supported environments initiated through periodic reviews, audits conducted by internal delivery assurance groups


 Education and Experience: 

  • Bachelor’s/Post-Graduate degree in Science, Technology or other related field or equivalent experience.
  • 5-6 Years of hands-on experience of Linux Administration
  • Preferred but not required: Agile & Scrum, ITIL Certification


 Knowledge, Skills and Abilities: 

  • Advanced proficiency in Linux platforms specifically SUSE LINUX Enterprise Server (SLES) & Red Hat Enterprise Linux (RHEL)
  • Proven experience administering, troubleshooting and performance tuning SLES/RHEL in an SAP environment
  • Deep understanding of integration between different layers like Storage, Database & SAP server Infrastructure in Azure
  • Proven experience in setting up SUSE Clusters for High Availability (HA) along with expertise in replication scenarios for Disaster Recovery (DR)
  • Ability to automate & develop solutioning using Shell Scripting, Python, Azure Resource Manager (ARM), Terraform & Ansible templates etc
  • Proven experience working with Windows/Linux platforms in a virtualized environment both on-premises & cloud (Azure)
  • Able to define & implement Security Baseline for overall OS Security Compliance including user access control & audit logging
  • Subject matter expertise in Application Lifecycle Management activities like Patching, Managing SMT server repositories, Disk Space Management (LVM), User and Group Management, Job Scheduling, Networking, Network File Systems etc
  • Ability to integrate Cloud Managed services like Managed Databases, Caching Engines, Load Balancers & Services
  • Working knowledge of In-Memory applications like HANA & distributed SAP landscape will be considered an advantage
  • Knowledge of patch cycle management for SUSE LINUX Enterprise Server (SLES) using SUSE Manager
  • Experience administering EMC Avamar/Data Domain, VMWare vSphere 6.x environments, VMware Horizon View, VMware ESXi and VMware vSAN is a plus
  • Experience in one or more scripting languages like VMware PowerCLI, Python, Shell, etc is a plus
  • Willing and able to continuously upgrade skills, abilities and knowledge
  • Work effectively independently and collaboratively
  • Able to comply with the company’s safety policy at all times
  • Experience and desire to work in a global delivery environment
  • Strong analytical & problem-solving ability along with excellent communication skill
  • Participate in an On-Call rotation for support of systems outside of normal business hours.
  • Willingness to travel globally




West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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