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Title:  System Administrator

Requisition ID:  46201
Date:  Jun 14, 2022

Exton, Pennsylvania, US

Department:  Digtl & Transfrmtion

Who We Are:

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:
The Sr. Solution Architect, Digital &Transformation (D&T) , Infrastructure will be part of the Infrastructure Engineering team responsible for Server, Back-up, VMWare, and Storage Administration.  The individual will provide technical and administrative services in highly complex Compute, Storage and Backup environments.


Essential Duties and Responsibilities:

  • Analyse complex hardware and software issues associated with backup-related technologies, including Avamar, Data Domain, Data Protection Advisor, and Enterprise Vault.
  • Implement new data protection solutions, manage change, and add backup policies.
  • Install, configure, and maintain Linux Operating System Environment.
  • Analyse and resolve problems associated with the operating system's servers, hardware, applications, and software. 
  • Monitor systems performance and ensures compliance with infrastructure and security standards
  • Primary point responsible for the overall operability, resiliency, performance, and capacity of owned production services. 
  • Collaborate with Engineering Leads to execute strategic changes in the infrastructure based on the product roadmap.
  • Ability to analyse the current state of the infrastructure and identify opportunities for improvement. 
  • Propose design changes in a large-scale, mission-critical storage environment.
  • Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
  • Demonstrate domain knowledge in storage, data management, and data protection technologies and be able to apply the knowledge of these methodologies to the storage, protection, retention, reclamation, and disaster recovery.
  • Work closely with external vendors and other personnel to optimize and facilitate the best solution to meet the needs of the business.
  • Experience in administering VMWare Horizon View (VDI) 7.x environment.
  • Experience in one or more scripting languages like VMware PowerCLI, Python, Terraform, etc
  • Manage and maintain Microsoft Windows servers, applications, and services (on-prem and cloud-based).
  • Administer systems and servers related to the network to ensure availability of services to authorized users.
  • Develop, implement, and maintain server administrative authorization to have policies and procedures.
  • Develop, implement, and maintain the processes and documentation for server management (e.g. asset, capacity, change, configuration, continuity, life cycle, problem, release, vendor, and definitive media library) for effective processes.


Education and Experience:

  • 6+ years of related work experience 
  • Bachelor’s degree in Engineering, Computer Science, Information Systems, or other related field or equivalent experience. 
  • Preferred but not required: Agile & Scrum Certification, ITIL, working in an Azure environment


Knowledge, Skills and Abilities:

  • Experience administering EMC Avamar/Data Domain, VMWare vSphere 6.x environments, VMware ESX and VMware vSAN, Veeam, NetApp SAN, Comvault backup solutions
  • Excellent problem solving and troubleshooting skills
  • Experience working in virtualized environments, preferably VMware
  • Solid understanding of modern networking principles and practices
  • Experience with desktop support Windows, and Apple
  • Willing and able to continuously upgrade skills, abilities, and knowledge
  • Work effectively independently and collaboratively
  • Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure
  • Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational standards
  • Participate in an On-Call rotation for support of systems outside of normal business hours.
  • Good Communication and Analytical skills
  • Experience and desire to work in a Global delivery environment
  • Able to comply with the company’s safety and quality policies always.
  • Willingness to travel globally




West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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