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Sr. Manager Executive Communications

Requisition ID:  33542
Date:  Apr 8, 2021

Exton, Pennsylvania, US

Department:  Communications



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Executive Communications

  • Works directly with the Chief Executive Officer; the Vice President of Corporate Strategy and Investor Relations; and the VP of Global Communications to craft key messages to support the Company’s business objectives
  • Develops a communications calendar of internal and external communication opportunities for key executives, including the CEO
  • Partners with Global Communication Team colleagues to coordinate executive messaging across internal and external channels
  • Writes speeches, scripts, employee messages, executive letters, presentations and other personalized communications from the CEO and other Senior Leadership Team members
  • Builds relationships with the Senior Leadership Team and provide coaching and direction on best practice communication techniques
  • Supports quarterly earnings communications including writing press releases, scripts and internal messages, and developing PowerPoint slides and associated graphics


Corporate Communications

  • Serves as the Global Communications business partner for the Legal Team, providing strategic communication support for any communication needs
  • Writes and edits press releases for executive announcements
  • Writes and manages the annual report and proxy
  • Manages the Annual General Meeting and associated communications
  • Supports the annual long-term business planning process and Board preparation with strategic communication counsel and presentation execution
  • Writes and submits company award applications
  • Writes core corporate external communication assets including company backgrounder, executive bios, website content, etc.
  • Manages other corporate communications projects, as assigned



  • Drives adoption of best practice executive communications
  • Maintains the Company branding guidelines in all internal and corporate communication creation
  • Develops measurement criteria and processes that effectively evaluate executive communications
  • Ensures proper corporate review and approval of all internal and corporate communication assets
  • Ensures a consistent global experience for stakeholders, and implement appropriate localization/translation strategies in partnership with local and regional West teams
  • Directs PR and corporate communications outside agencies and associated budgets




  • Education or Equivalent Experience: Bachelor's in Communications (PR), Marketing Communications or Journalism
  • Experience: 10+ years of experience
  • Management roles with increasing responsibility
  • Management of strategic PR and Marketing Communication programs in partnership with integrated marketing programs
  • Global Communications experience
  • Ability to work within a matrixed global organization
  • Executive communication experience
  • Top-tier media relations skills
  • Experience in partnering with Investor Relations
  • Event Management experience
  • Budget management skills
  • Crisis management experience
  • Experience managing a PR and/or advertising agency and associated budget




  • Experience in Social Content Management Platforms (such as Sprout Social / HootSuite, etc.)
  • Experience in Web Content Management Systems (Sitecore, etc.)
  • Experience in Microsoft Office 365 and SharePoint
  • Proficient in a variety of Adobe Creative Suite tools (InDesign, Photoshop, Illustrator, etc.)









West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to kimberley.eby@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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