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Title:  Sr Director, Device Product Management

Requisition ID:  34825
Date:  Oct 2, 2021

Exton, Pennsylvania, US

Department:  Marketing



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

In this role, you will develop, lead, and execute a portfolio strategy for drug delivery products to strengthen West’s market leadership position within the medical device category. This position requires a market facing view turning market and customer insights into solutions that deliver sustainable growth and value for all stakeholders. This leadership role plans and directs all aspects of the specific medical device portfolio, including product and platform plans, leadership during entire product lifecycle, as well as investments and financial performance. The individual must have a deep understanding for device products and proven experience developing teams that build a sustainable franchise off a platform. The role requires a strong collaborator and influencer who can lead across functions in a matrix organization.


Essential Duties and Responsibilities:

  • Manage a portfolio of devices and services for drug administration.
    • Develops annual and multi-generational product portfolio roadmaps, strategic plan and release planning in conjunction and consultation with cross functional stake holders to create robust new product pipeline that meets or exceeds customer and market expectations
    • Actively manages portfolio roadmap with strategy for new product introduction, product upgrade/lifecycle extension, portfolio optimization and discontinuation.  Includes market strategy of existing products into targeted markets, as well as new products and new markets
    • Establishes and appropriate external alliances to implement portfolio plan in a timely manner, including licensing agreements and acquisitions. 
    • Key responsibilities would be to enhance current product portfolio’s, through a platform approach, internally or with external technologies /product acquisitions.
    • Develops and executes competitive strategies based on thorough competitive intelligence and market analysis. Drives understanding of Global customer knowledge and needs around the product/platform area.
    • Leads portfolio execution throughout the product life cycle across all key functions including Product Development, Research, Manufacturing and Supply Chain. 
    • Leads long term portfolio specific strategic planning between commercial, operations and corporate development.  
  • Lead lifecycle management and commercialization activities 
    • Identifies new opportunities based on input from strategic marketing leads, market insights, trends (e.g., digital), therapeutic needs analysis, forecasts, overall business value, risks, and product/service needs.   
    • Translates product ideas into defined product/service needs to R&D with detailed user requirements, design inputs, specifications, regulatory needs, and value drivers.  
    • Develops business cases in partnership with market units, R&D, Operations, Regulatory, Quality, and other departments to justify investment of capital and resources. 
    • Partners with R&D, Quality, Operations, Marketing and Regulatory to take products from ideation to concept and through the transition from development to industrialization of full commercial offering. 
    • Partner with Operations and Supply Chain in development of manufacturing strategy providing guidance regarding long term product line strategies.  
    • Provides business and commercial justification for capital expenditures and support operations capital/resource development and approval.  
  • Provide internal and external support for the portfolio. 
    • Drives collaboration with technology partners, contract manufacturers (CMOs) and other industry leaders to improve scientific understanding and enable customers with new West technology. 
    • Participates in collaboration with Scientific Affairs with industry associations, presents at industry forums, publishes trade journal articles, and supports educational series.  


Basic Qualifications: 

  • Bachelor’s degree in a technical area (i.e., Biomedical Engineering, Mechanical Engineering, Electrical/Electronic Engineering, Biology, etc.) Advanced degree (e.g., Masters, MBA) preferred.
  • Minimum 12+ years of experience building a successful medical device portfolio, preferably in the injectable or wearable drug delivery device product space or healthcare areas, especially in the Home and Hospital drug administration systems through IV route, Self-Injectable solutions like Handheld Auto injectors, Wearable OnBody and Off body Injectors, Primary Containers PFS, Vials, Cartridges and Digital Connectivity. Prior experience in the validation and prioritization of projects within and across business units in the medical device industry. 
  • List any required certifications 


Preferred Knowledge, Skills and Abilities:

  • Holds in-depth understanding of the competitive market in the medical device industry, and R&D, regulatory, manufacturing and quality processes.
  • Experience in operations, supply chain, or process / manufacturing engineering. 
  • High commercial acumen with experience both business building and executing medical device strategy across functions. 
  • Demonstrated increasing levels of responsibility in Product Management, Strategic Marketing or Business Development.  
  • Strong established understanding of the regulated medical device market space and able to quickly adapt to marketplace changes. 
  • Demonstrated cross functional leadership and partnership.  A credible internal and external leader with strong business acumen and strong interpersonal and communication skills. 
  • Energetic self-starter with a strong executive presence, collaborative mindset, and ability to think strategically and analytically. 
  • Identifies and maintains strong relationship with key opinion leaders, customers, professional associations, and advisory boards. Establishes/builds relationships with key internal and external stakeholders as necessary to support business objectives.
  • Strongly results-driven and has a passion for medical devices. 
  • Intellectual curiosity to quickly develop a deep understanding of the company’s offerings and the value potential for clients.
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute to Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety and quality policy at all times


Travel Requirements:

  • Must be able to travel up to ___% of the time


Physical & Mental Requirements:

  • Must be able to work in a sedentary work environment.
  • Must be able to communicate effectively, speak in front of groups, express & exchange ideas and understand direction. 
  • Maintain the ability to work well with others in a variety of situations.
  • Able to multi-task, work under time constraints, problem solve, and prioritize.
  • Able to learn and apply new information or new skills.



  • Non-US only where required for certain levels








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to kimberley.eby@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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