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Title:  Specialist, Master Data

Requisition ID:  35046
Date:  Oct 17, 2021

Exton, Pennsylvania, US

Department:  Digtl & Transfrmtion

Who We Are:

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:
In this role of Specialist, D&T, SAP Master Data you will be accountable for maintaining assigned master data and the processes by which they’re created and updated.  This includes master data in multiple SAP ERP systems such as Item Master, Vendor, Customer and others that are vital to running of these systems.  You will leverage your SAP knowledge and the tools (Jira/SharePoint) and by working with end users to ensure that master data is accurate, cleansed, and harmonized.  You will also be responsible for end user support and training on master data and supporting processes. 


Essential Duties and Responsibilities:

  • Partner with other regions-based Data Governance team to execute on cleansing and harmonization of master data across all ERP systems current and future; plan activities and report status. 
  • Support technical team(s) from time to time in enablement of master data governance capabilities, analytics, and reports  
  • Work with SAP functional team on new design; determine impact to master data elements and perform necessary updates. 
  • Resolve master data related support cases.
  • Provide training of users handling master data.
  • Support project activities relating to master data, including but not limited to preparing and loading master data.
  • Conform with and abide by all regulations, policies, work procedures, instruction, and all safety rules.
  • Exhibit regular, reliable, punctual and predictable attendance.
  • Other duties as assigned. 


Education and Experience:

  • Bachelor’s degree or equivalent experience in Computer Science or Information Systems
  • 3-5 years of experience in SAP (implementation, support, or master data)
  • Working experience with an MDM application
  • Preferred but not required:  S/4 HANA and/or Jira, SharePoint forms experience, Agile & Scrum certification  


Knowledge, Skills and Abilities:

  • SAP knowledge in FICO, SD, MM, QM, PP/PI or PM modules
  • Analytical ability to profile and work with large data sets
  • Attention to detail
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description 
  • Able to comply with the company’s safety and quality policy at all times


Physical and Travel Requirements

  • Less than 5% travel


West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to kimberley.eby@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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