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Title:  Senior Manager, Global Inventory

Requisition ID:  50741
Date:  Dec 2, 2022

Exton, Pennsylvania, US

Department:  Supply Chain



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary

The Senior Supply Chain Manager – Global Inventory COE is a key contributor in the development of a center of excellence for the global supply chain. This role is responsible for establishing standard process for tracking and projecting inventory at sites located globally, and for driving adherence to standard processes. As the organization matures, this role will collaborate across the supply chain to optimize inventory utilizing data from demand planning, supply planning, standard lead times, transportation, costs and risk factors. This position requires both a broad global and detailed view of supply chain end to end activities. This person can work autonomously, with little direction needed for daily tasks, have an affinity for supply chain analytics and be able to elevate outcomes for executive review.  This person is also highly effective working across different teams to drive inventory KPI’s and business performance. This role is highly analytical as well as collaborative working across functions with demand planning, supply planning, operations, manufacturing/materials management, and finance.

Essential Duties and Responsibilities

  • Utilizes data, proactively identifying and addressing supply chain risks and opportunities regarding inventory, based on forecast accuracy, supply reliability, and risk tolerance.
  • Is responsible for ensuring adherence to inventory policy and setting inventory policy in collaboration with Global Supply Planning and Commercial.
  • Partners across key functions:  demand planning, supply planning, finance, operations, materials planning.
  • Collaborates with plant materials planning team members as needed to identify inventory opportunities and requirements within planning parameters.
  • Assist in development and measurement of key metrics. Support improvement and efficiency of KPI reporting processes for assigned businesses.
  • Completes adhoc analysis on demand, supply, and other supply chain data
  • Troubleshoots and resolves complex problems.
  • Provide reporting and reviews of exceptions to key stakeholders in the supply chain
  • Identify, report, and perform root cause analysis on the supply chain as impacted by forecasting, demand-planning, supply planning, and customer focused activities and outputs.
  • Drives standardization and adherence for inventory tracking, reporting, and projecting.
  • Work with various cross-functional teams on projects such as new product launches and program extensions.
  • Partners with Digital & Technology to drive enhancements to the Power BI reporting
  • Understands data elements critical to supply chain optimization and analytics, works with master data team to ensure accuracy of the data inputs/mappings
  • Participate in broad supply chain and business operations initiatives on behalf of the Integrated Supply Planning group.
  • Ensures site to site collaboration relative to inter-company transfers and shipping schedules.

Basic Qualifications 

  • Bachelor’s degree in engineering, supply chain management or business.
  • 10+ years demonstrated supply chain planning with analytics experience
  • 5+ years working in a cross-functional, collaborative environment and presenting to executives.
  • Must be able to read and write fluently in English.

Preferred Knowledge, Skills and Abilities

  • Skilled in achieving results and managing others indirectly to achieve corporate and site objectives
  • Ability to anticipate and lead through ambiguity.
  • Strong analytical, data-processing, and problem-solving skills.  Ability to think through and execute data gathering, and quantitative and qualitative data analysis, including business process metrics and measures linking to business KPIs.
  • Ability to work in a matrix environment and build strong relationships by being transparent, reliable, and delivering on commitments.
  • Ability to provide creative ideas or alternatives to optimize the supply chain network and create value.
  • Strong understanding of end-to-end global supply principals (financial and material flows, linkages, lead times, systems, strategic planning, supply network planning, budgeting, business acumen, inventory) and experience using SAP.
  • Keen ability to understand data and communicate with business stakeholders and executives at the right level
  • Excellent communication skills, strong overall presentation and influencing skills, assertiveness, and ability to interact and gain support of senior management
  • Natural curiosity to understand the “why” behind the data, results within the KPI’s, and business performance
  • Strong presentation skills with the ability to drive cross-functional collaboration in meetings.
  • Ability to translate business goals and metrics into business process outcomes and related business cases for specific projects.
  • Proficient in PowerPoint, Excel, and Power BI
  • Has a continuous improvement mindset, strong strategic and analytical thinking, leverages data for problem solving and rapid decision making.
  • Ability to create and foster a team-based environment to create and maintain cooperative relationships across the organization.
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
  • Able to comply with the company’s quality policy at all times.

Travel Requirements:

  • Must be able to travel up to 20% of the time.


Physical & Mental Requirements:

  • Make independent and sound judgments.
  • Multitask, work under time constraints, problem solve, and prioritize.
  • Maintain confidentiality and resolve conflicts.
  • Use written and verbal communication skills.
  • Read and interpret data, information, and documents to analyze and solve problems.
  • Learn and apply new information and new skills.
  • Ability to anticipate needs, navigate ambiguity







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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