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Associate Supply Chain Management, Analytics & Solutions

Requisition ID:  27981
Date:  Apr 11, 2021

Exton, Pennsylvania, US

Department:  Supply Chain

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.

At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $1.84B in 2019. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary: Under the direction of the Manager, Analytics & Solutions this role will work collaboratively with the Global D&T function and Supply Management leadership, to support the development of our organization’s processes to achieve a fully integrated digital information eco-system.   Additionally, this role provides both regular and ad-hoc analysis of sales order, planning, procurement, and capacity related information to the organization.
Incumbent will be responsible supporting the development and implementation of organization’s processes and other related data through training and capturing documentation.     
Essential Duties and Responsibilities:
  • Support ad-hoc reporting requests
  • Serving as a liaison between Regulatory affairs and Global Procurement
  • Partner with the technology team to develop or enhance metrics that establish a consistent, coherent approach to data throughout the organization to tie analytics into all enterprise functions
  • Provide analytics results directly to business users, allowing them to identify trends and insights; also freeing other roles within Supply Planning from developing their tools, metrics, data queries and reporting
  • In conjunction with Supply Management leadership and West D&T, assist with the definition and implementation of processes
  • Assists with ad-hoc fixes to systems and processes
  • Assist with Creation, maintenance, and reporting of related master data such as pricing and source lists
  • Act as assisting SAP power user for the global network
  • Assist with creation and maintenance of related procedures and operating instructions
  • Assist with Implementing and maintaining a contract management process that documents payment terms, conditions and length of supply agreements to ensure both supplier and internal user compliance
  • Other duties as assigned
Basic Qualifications: 
  • Up to 1 year of experience within Pharma or life sciences industry in similar roles, managing complex Master data, and supporting cross-functional large-scale technology introduction
  • Experience using enterprise technical solutions (ERP tools) and master data knowledge required by ERP systems
  • Experience working in a regulated environment; knowledge of global GxP IT computer system validation and regulatory requirements
  • Basic supply chain knowledge of tools and processes
Preferred Knowledge, Skills and Abilities:
  • APICS Certified
  • Lean, Agile or Six Sigma a plus.
  • Project Management certification is a plus
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
  • Able to comply with the company’s quality policy at all times.
Travel Requirements:
  • Must be able to travel up to 10% of the time
Physical & Mental Requirements:
  • Must maintain the ability to work well with others in a variety of situations.
  • Must be able to multi-task, work under time constraints, problem solve, and prioritize.
  • Use written and oral communication skills
  • Read and interpret data, information and documents
  • Analyze and problem solve as appropriate for role
  • Observe and interpret situations
  • Learn and apply new information or new skills
  • Work under deadlines with constant interruptions

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a disability or special need that requires accommodation, please send an email to peggy.tayloe@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening..

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