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Title:  Spec, HR Data & Reporting

Requisition ID:  66545
Date:  Jul 8, 2024

Dublin, Leinster, IE

Department:  Human Resources

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  



Job Summary:

The HR Reporting Specialist is a Level 3 specialist position within the HRIS & People Analytics structure.  The primary focus of this position is to design, maintain and generate value added HR reports for both ad hoc and ongoing HR and business needs. The specialist identifies needs and requests of the business and prepares the correct sets of reports. The HR Reporting Specialist is responsible for supporting the timely creation of HR reports for review by executives, managers, HR, regulators and/or other stakeholders. They are accountable for the timely creation of global standard reporting data support to increase the effectiveness of Global HR while improving the customer experience. This position assists subject matter experts with ensuring data integrity, report writing and analyzing data flows for process improvement opportunities. This position requires a person that will be comfortable operating and navigating through interim solutions or systems.


Essential Duties and Responsibilities:

  • Work to meet expected service levels and business performance goals by performing HR Reporting day-to-day delivery of services.
  • Generate standard, ad hoc reports and teach requesters how to extract data via SAP, West Digital (WD)  SuccessFactors (SF) to support the self-service model.
  • Support annual processes; including performance management, succession planning, compensation planning, budgeting, etc
  • Runs regular audits over HR data and reports issues to be corrected.
  • Maintain or update business intelligence tools, dashboards, systems, or methods.
  • Take ownership of all HR Reporting assigned tasks, initiatives, and inquiries and make sure that they are resolved / completed efficiently and with a superior level of quality.
  • Assist and encourage users to make effective use of self-service reporting options and systems to drive rapid resolution and empower customers; educate and inform customers of the full range of reporting options available to them.
  • Submit regulatory/government reporting in an accurate and timely manner & maintaining clear records of all submissions and communications.
  • Respond to requests / inquiries from stakeholders as prioritized by management and execute on the key tasks and activities within People Analytics in accordance with defined procedures and guidelines.
  • Ensure compliance with all Data Protection Regulations in respect of the provision of information
  • Work in collaboration with other People Analytics team members to execute tasks and fulfill key deliverables, seeking input and assistance as needed.
  • Establish and maintain a confidential and sensitive work environment, focusing on customer service by handling all stakeholder requests in a professional manner.
  • Implementation and testing of change requests for reporting solutions.
  • Performs other duties as assigned based on business need.

Basic Qualifications: 

  • Education or Equivalent Experience: Bachelor's in Information Technology or related discipline
  • Experience: 0-3 years of experience
  • Strong understanding of HRIS database design, structure, functions and processes, and reporting tools
  • Experience with SF reporting tools (Table, Canvas, Tiles, Dashboard, Story) Functional knowledge to perform reporting in SAP and West Digital (WD).
  • Strong understanding of global HR data and data privacy laws e.g. GDPR
  • Ability to analyze standard out of the box reports to map to legacy reports and develop custom reports.
  • Strong analytical skills with ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
  • Ability to interact with multiple team members across various departments and functional areas.
  • Effective organizational and interpersonal skills including written and verbal communication skills.


Preferred Knowledge, Skills and Abilities:

  • Education or Equivalent Experience: Bachelor's in Human Resource
  • Previous exposure to project-related activities through active participation in system-related projects
  • Experience with HRMS such as UltiPro, SAP HCM, SuccessFactors or other
  • Experience with analytics tools such as Power BI (a Microsoft application)
  • Experience working with virtual teams across diverse geographical locations


Travel Requirements:

  • Must be able to travel up to 5-10% of the time






West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  

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