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Title:  Process Technician (Shift)

Requisition ID:  53708
Date:  Nov 10, 2022

Dublin, Leinster, IE

Department:  Engineering



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.




Responsible for operating moulding and any auxiliary equipment. Responsible for inspecting product to a pre-determined specification and completing all documentation necessary to provide quality, production and traceability records in accordance with ISO9002/EN46002/ISO14001 standards/ customer specifications. Responsible for making technical adjustments to the machine as required. Reports to the Production Group Leader (PGL).





  • Ideally have a Certificate in Plastics Engineering.
  • Must have good verbal reasoning, numerate ability and mechanical aptitude skills.
  • Must have good communication skills, both written and oral.
  • Must be able to work in a team environment.
  • Must be willing to work on a shift basis in the business.
  • Ability to work on their own initiative.
  • Previous production work experience in an injection-moulding environment would be an advantage.



Essential Duties and Responsibilities:

  • Ensures the quality of the parts produced by inspecting parts visually and through measuring devices.
  • Supporting the shift and PGL by reporting on/resolving process/technical issues.
  • Ensure the machine settings as per the validated status and recorded on relevant documentation if applicable.
  • Attend production meetings as required.
  • Attends to all incidents of downtime and records in the relevant documentation on a daily basis.
  • Define machine status on OEE System in order to determine machine downtime and run time.
  • Carry out Pin correction when applicable.
  • Assisting with the introduction and validation of new tooling as required.
  • The introduction and transfer of new moulds into production as required.
  • Work closely with maintenance, tool room and process engineers to ensure technical support for the room.
  • Completes Tool changes
  • Provide assistance, support and training to operators on the shift.
  • Preforms line clearance in conjunction with the relevant procedures.
  • Maintaining accuracy of batch documentation at all time and ensuring that it is filled in and right first time.
  • Ensure that machines are stopped and started as per the relevant start up procedures in manufacturing manual.
  • Ensure that all machine adjustments are as per the validated state and recorded in the relevant PAL.
  • Understands and safely operates all equipment.
  • Reports and/or corrects unsafe working conditions.
  • Ensures all molding machines and ancillary equipment are working correctly, and reports any problems.
  • Performs mold cleaning and cleaning of machines/robots and ancillary equipment on a daily/monthly basis.
  • Ensures that the correct raw materials are being used at each moulding machine; ensures raw material is staged/ready for next shift
  • Verifies the labels for correct part and lot numbers.
  • Maintains work areas in a clean and orderly manner by practicing good housekeeping.
  • Maintains and updates assigned measures of performance, in conjunction with the Production Group leader.
  • Stands in as acting PGL during period of absence or holidays if required.
  • Compliance to all site Environmental, Health and Safety requirements training, and regulations.
  • Compliance to all local site company policies, procedures and corporate policies.
  • Act in accordance with the company’s guiding principles and adherence to the corporate Code of Conduct.
  • Develops and maintains methods/procedures and all supporting documentation to meet the requirements of ISO 9001/ ISO 13485 / ISO 14001.
  • Performs additional duties at the request of the direct supervisor.




Delegation of Duties:


When absent from the site duties and responsibilities will be delegated to the following designates

  • Process Technicians.










West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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