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Title:  Process Engineer

Requisition ID:  65854
Date:  Jul 6, 2024

Dublin, Leinster, IE

Department:  Engineering


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

To assist the Operations department in improving the manufacturing of product and develop the most optimum molding process and tooling and automation solutions which meet or exceed customer requirements. This person will provide the company with the technical resources to ensure that current and future projects are run in accordance with customer specifications and in-house specifications and standards. Reports directly to the Engineering Manager


Essential Duties and Responsibilities:

  • Responsible for the introduction of all new products into the company and compiling standard specifications for each process and monitoring all existing production to standard specifications.

  • Responsible for executing projects relating to new products, the continuous improvement program, lean program & line extensions for existing customers & products.

  • Responsible for process optimization of existing processes.

  • Ensures process optimization using statistical techniques.

  • Works with the Production Group leaders (PGL’s) in troubleshooting processing problems.

  • Establishes relationships with the customers and Equipment/ Raw Material suppliers in pursuit of continuous improvement and on-going business development.

  • Attends schedules and facilitates internal meetings to help establish priorities and assign tasks.

  • Solves, in conjunction with the Quality department, customer related problems/issues as needed and is responsible for closeout of internal quality and CAPA related actions.

  • Instructs others, formally or informally, regarding manufacturing related skills or knowledge and assist in the training of employees on new processes or systems introduced to the company.

  • Coordinate the development of documentation in the Production and Technical areas in line with ISO9001 and ISO 13485 requirements, and review the systems with the Group Leaders and the Quality department on a regular basis to ensure conformance to same.

  • Communicate on a regular basis (or as appropriate) with external suppliers of materials and equipment and provide regular feedback on any issues to the management team. Compliance to all site Environmental, Health and Safety requirements training, and regulations.


Basic Qualifications: 

  • Must have a minimum of a National Diploma Level 7 or Level 8 with significant experience in Plastics Engineering (Preferably a Degree in Plastics Engineering) and at least 5 years’ experience in the injection molding industry.

  • Must have a very good knowledge of injection mold tooling and design.

  • Must have a very good knowledge of injection molding (standard process and Multi component), processing, ancillary equipment, Robots and automation systems.


Preferred Knowledge, Skills and Abilities:

  • Preferably worked in either the medical, packaging or technological industries.

  • Must have dealt with Customers in a previous employment.

  • Preferably have some knowledge of Real time monitoring systems.

  • Must have an in-depth knowledge of Statistical Process Control (SPC) and Design of experiments (DOE) and demonstrate use of same.

  • Must have good data analysis capabilities & be familiar with statistical software, (ideally Minitab).

  • Should have a good knowledge of the principles of WCM, JIT, SMED, and Kaizen.

  • Must have knowledge in computer systems; integrated manufacturing systems; word processing and spreadsheets. (Also knowledge of MFG Pro would be a distinct advantage).

  • Must have excellent written and verbal communication skills as well as the ability to accurately document work performed.

  • Must demonstrate knowledge of 6sigma methodology.


Travel Requirements:

  • Must be able to travel up to 20% of the time.


Physical and Mental Requirements:                   


  • Medium - exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.

  • Job-related activities that require physical activity:

    • Must be able to stand/walk for periods of up to 4 hours between rest periods.

    • Must be able to lift equipment and tools up to 25kg up to 10 times per day.

    • Must be able to climb up and down stepladders/stairs up to 10 times per day.


  • Must be able to work in a fast-paced environment.

  • Must be able to organize and prioritize tasks; must be detail orientated and self-motivated.

  • Must be able to deal with all levels of employees and work across various departments.

  • Must be able to work independently on own projects while working concurrently with all departments.

  • Establishes relationships with the customers and Equipment/ Raw Material suppliers in pursuit of continuous improvement and on-going business development.


Delegation of Duties:

When absent from the site duties and responsibilities will be delegated to the following designates:

  • Process Engineer

  • Process Technician.



West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  

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