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Title:  Manager, Global Logistics & Distribution

Requisition ID:  39302
Date:  May 18, 2022

Dublin, Leinster, IE

Department:  Logistics and Trade



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary: Under the general direction of the Sr. Mgr, Global Logistics and Distribution, the Manager, Global Logistics and Distribution is responsible for the performance and improvement of West’s Global Logistics and external Warehouse Operations.  The position will oversee transportation (air, sea, overland and small parcel), distribution (raw materials and designated finished goods inventory at external warehouses), and Logistics operations performance monitoring and improvement programs.  The Manager, Global Logistics and Distribution will oversee the implementation of new trade lanes, network distribution sites, and will provide oversight of and assistance for Plant logistics issues escalation and resolution. 


Essential Duties and Responsibilities:

  • Develop and Implement distribution strategy for Ireland Distribution Center
  • Develop recommendations for logistics strategy and execution process improvements and enhancements that promote efficiency, quality, and customer service
  • Execute WMS transactions and coordinate inbound/outbound distribution center transports
  • Collaborate with Sales, Customer Service, and Plant Supply Chain in requesting, reviewing, and approving new transportation quotes from external partners
  • Coordinate and prepare deliverables to business reviews and contract negotiations with preferred external partners
  • Monitor, improve and sustain Logistics and external Distribution performances metrics to meet or exceed targets
  • Serve as Global Logistics point of contact for special cross-functional projects and meetings
  • Reinforce overall Logistics and external Distribution performance and process efficiency to meet customer needs
  • Create and publish Global Logistics and external Distribution KPIs and performance reports
  • Align with peer groups and obtain endorsement of improvement priorities and implementation plans
  • Responsible for project management and execution for Logistics and external Distribution process improvements
  • Lead and facilitate community of practice and virtual centers of excellence in Global Logistics
  • Lead continuous improvement programs and projects that benefit or impact logistics business processes
  • Participate in annual risk assessment and business continuity plans with Security, Quality, etc.
  • Develop and maintain Global Logistics and external Distribution SOPs/Work Practices
  • Implement change management process and controls for Global Logistics and external Distribution business processes
  • Implement and/or leverage systems and technology to simplify, improve productivity, and enable predictivity of logistics planning & operations, and external Distribution operations
  • Monitor internal and external industry trends
  • Other duties as assigned

Basic Qualifications: 

  • Bachelor’s degree in a Business Management, Supply Chain or Logistics curriculum, or equivalent.
  • Minimum of 8 years of progressive experience in Global Logistics implementation and execution
  • Extensive knowledge and understanding of European Road, Warehousing, and Distribution areas
  • Warehousing/DCs, Plant Logistics, Plant Warehouse and/or DC Operations experience
  • Strong Microsoft Excel and PowerPoint report development skills.
  • SAP user experience and knowledge


Preferred Knowledge, Skills and Abilities:

  • Significant logistics and warehouse operational experience
  • Understanding of end-to-end logistics processes
  • Hands on experience in supply chain operations and logistics project management
  • Understands supply chain, manufacturing operations, fulfilment, capital, and capacity metrics
  • Experience in reporting KPIs with leading indicators
  • Experience in managing cross-functional, international projects
  • Proven to possess highly developed project management skills
  • Working knowledge of supplier relationship management, contract management
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy always
  • Able to comply with the company’s quality policy always.


Travel Requirements:

  • Must be able to travel up to 10% of the time


Physical & Mental Requirements:

  • Strong communication, presentation, decision making and negotiation skills
  • Extensive acumen in problem solving, managing priorities and commitment to quality & safety
  • Strong intercultural skills to facilitate successful interactions in international markets
  • Excellent analytical, interpersonal, team leadership, negotiation and project management skills
  • Ability to work in a matrix team setting
  • Strong collaboration to create a culture of high performance
  • Ability and experience to build strong partnership with peer groups and departments between Global Logistics and Procurement, Supply Chain, Quality and Plant Operations







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to kimberley.eby@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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