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Title:  Director, Supply Planning Product Lead

Requisition ID:  62050
Date:  Nov 23, 2023

Dublin, Leinster, IE

Department:  Supply Chain



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

In this role, the Director of Supply Planning Procut Lead has the end-to-end global accountability, leading and managing the mid to long-term planning horizon for the supply of a set of products across a global network of manufacturing sites to ensure excellent customer service. This role is the owner for the global supply of these products and is a key partner to Commercial, Demand Planning and Operations ensuring supply chain performance.  As the key point of contact for a strategic product family, the role will be leader in a global SIOP process, oversees exception management to inventory, capacity, and cost, and presenting end to end analysis and options to drive approval of the plan. The role will be instrumental in building and maintaining relationships with Commercial, Product Platform and Demand Planning teams as well as Operations Supply Planning teams and will be a critical link between Commercial and Operations leading & facilitating discussions and initiatives for their product(s).


Essential Duties and Responsibilities:

  • Partner to Commercial, Product Management, Demand Planning and translates strategic supply plans into operational supply plans across a global network of manufacturing sites.
  • Develops the inventory strategies/models for complex global supply chain networks (make to stock, make to finish, make to order), gains alignment and implements recommendations.
  • Sets guidance for stocking and planning levels for the network and in alignment with financial goals.
  • Establishes product supply across the global network for product(s) within policy guidance and considering life cycle management, technical transfers, network optimizations and potential supply disruptions.
  • Identify and recommend future customer pathways for product mfg.
  • Drive manufacturing sites regarding necessary adjustments to productions plans to accommodate any forecast changes and assure inventory alignment to strategies; develop measurement systems to track performance.
  • Partners with relevant functions to develop risk/contingency strategies and plans for the supply chain network.  Drives mitigation plans.
  • Manages large-scale global crisis, supply disruption and/or allocation & monitors volumes; partner with Supply Execution team as appropriate.
  • Supports Commercial with strategic information for customer interactions.
  • Support assessment of new business, sites, etc. and ensures the integration and transition of new products resulting from acquisition as appropriate.
  • Participates in developing supply agreements for customers, [to ensure alignment of agreements to  delivery feasibility].
  • Key leader in the SIOP process who articulates the supply plan and network performance for endorsement, driving decisions via end-to-end analysis and scenario planning.
  • Drives and supports new product launches & other life-cycle programs such as cost reduction initiatives, network optimization and/or complexity reduction, technical transfers, site and/or sourcing selection.  Assures phased production plans as appropriate and manages inventory conversions
  • Leads and drives business process improvement strategies and/or initiatives across the supply chain network in coordination with Center of Excellence (CoE)
  • Develops process as required to manage and monitor the end-to-end supply chain for defined products; partners with GSC CoE to identify system needs.
  • Supports the Strategic Plan and Budget Plan development and communication with stakeholders
  • Ensures available capacity for their scope of products both long and mid-term.
  • Other duties as assigned.


Basic Qualifications: 

  • Bachelor’s degree with preference for Supply Chain, Engineering, Finance or relevant experience
  • Minimum 10 years of supply chain experience; preference for global supply planning and/or site/ manufacturing experience


Preferred Knowledge, Skills and Abilities:

  • Experience with LRP/Strategic Planning, Budgeting, New Product Introduction
  • Solid understanding of supply planning principles and demonstrated ability to implement process and manage change.
  • ERP system knowledge with strong linkage of financial, material and supply flows.
  • Master’s Degree in SCM.
  • Experience in pharmaceuticals, medical devices or other regulated industry
  • Strong capability to manage through influence and across functions
  • Strong leadership and strategic thinking, global mindset; anticipates risks, can successfully navigate ambiguity
  • Strong soft skills including high emotional intelligence
  • High sense for the business; strong business acumen
  • Strong coordination and Project Management skills
  • Engages others, builds relationships, and creates networks outside team. Checks in with different people to understand the bigger picture.
  • Ability to resolve conflict and tension between P&L vs. Balance Sheet
  • Ability to perform root cause analysis and corrective action solutions. Follows through on actions.
  • Is curious, agile, engages in new experiences and looks for different perspectives
  • Fluent in English and excellent communication (written and verbal)
  • Able to comply with the company’s safety and quality policies at all times


Travel Requirements:

  • Must be able to travel up to 10% of the time, including internationally


Physical and Mental Requirements:

  • Sedentary - Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met
  • Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
  • Make independent and sound judgments.
  • Multitask, work under time constraints, problem solve, and prioritize.
  • Excellent communicator with ability to maintain confidentiality and resolve conflicts and ambiguity.
  • Use written and verbal communication skills effectively.
  • Read and interpret data, information and documents to analyze and solve problems.
  • Learn and apply new information and new skills.







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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