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Title:  Engineering Supervisor

Requisition ID:  46605
Date:  Nov 13, 2022

Dublin, Leinster, IE

Department:  Engineering



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

Reporting to the Senior Automation Engineer, the Engineering Supervisor will be responsible for the day-to-day management of a high performing Automation technician team. The Engineering Supervisor will be responsible for the training, development, and performance management of the Automation Technician team. This person will work closely with West HR / Learning and Development team to ensure cross training across multiple areas of the business.


Essential Duties and Responsibilities:

  • Manage a high performing Team of Automation Technicians and optimise team structure to support production.
  • Compliance to all site Environmental, Health and Safety requirements, training, and regulations. Ensure this is instilled in the team
  • Compliance to all local site company policies, procedures, and corporate policies.
  • Identifies training needs of the Automation technician team.
  • Develops training and development plans for Automation technician team to include on the job training, coaching, and mentoring and classroom training (in line with the 70/20/10 model)
  • Works closely with the L&D department and internal / external resources to optimise training and development opportunities for the Automation technician team on site.
  • Ensure all automation assembly equipment is maintained to standard to meet all EH&S, quality, and production requirements.
  • Work closely with the relevant Business Unit Manager / Value Stream Leads to ensure production KPI’s are met.
  • Training new hires to West LMS training material and provide on the job training to the relevant assets within designated business unit
  • Creating and managing team schedules for all PM / Calibration activity on the assets to ensure KPI compliance
  • Evaluating performance for individual members of the Automation team and providing feedback through the West internal performance management platform.
  • Annual appraisal reviews to be conducted for all team members, rating performance against clear goals and objectives set out by team leader each year.
  • Perform additional duties at the request of the direct manager.
  • Act in accordance with the company’s guiding principles and adherence to the corporate Code of Conduct.
  • Aid in technical investigations for issues in relation to the Automation team/equipment.


Basic Qualifications: 

  • Must have a minimum of a National Diploma in a suitable Engineering subject (Preferably a Degree in Electrical/Mechanical Engineering)
  • Qualification in team management desirable.





Preferred Knowledge, Skills and Abilities:

  • Experience in management and development of a strong technical team is essential
  • Experience in a high volume, automation, and assembly environment desirable.
  • Previous experience in people management and team development is essential.
  • Previous experience working on technically challenging applications would be an advantage
  • Strong knowledge in the setup, structure and use of CMMS for maintenance reporting and history.
  • Knowledge of reliability and predictive maintenance and Total Productive Maintenance (TPM) would be an advantage
  • Experience working in customer facing roles and in dealing with customer and regulatory body audits would be an advantage.
  • Proven ability to build strong business relationships with all stakeholders
  • Must be able to organise and prioritise tasks within designated team.
  • Must have excellent written and verbal communication skills as well as the ability to accurately document work performed.
  • Must be able to work in a fast-paced environment.
  • Must be able to work independently on own projects while working concurrently with all departments and levels of employees.



Travel Requirements:

  • N/A


Delegation of Duties:

  • Senior Automation Engineer







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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