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Title:  r Solution Architect, D&T, SAP APO

Requisition ID:  51723
Date:  Jun 22, 2022

Bangalore, Karnataka, IN

Department:  Digtl & Transfrmtion



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

The Senior Solution Architect, D&T, SAP APO requires in-depth knowledge and experience and is accountable for collaborating with the D&T team in various locations to define, deliver and support IT enabled business solutions for the APO in terms of Demand Planning (DP), SNP and PPDS domain.
This role will also help determine business needs and design & deliver technical solutions for these areas. The role handles the delivery of APO systems including project delivery, system configuration and enhancement plus production support in alignment with West D&T and company policies and procedures will be your main focus.

Essential Duties and Responsibilities:
• Possesses solid understanding of overall vision and business needs and utilize specialized expertise to collaborate with APO, Planning and Operations to define detailed User Stories for D&T enablement of business needs. This includes interpreting any issues and recommending solutions or best practices.
• Utilizes knowledge of best practices to help define strategic direction, help determine business needs and design & deliver technical solutions for APO and planning, in partner with Application and Infrastructure.
• Essential core member of agile sprint team(s) to configure and develop optimal technical solutions / features by using azure dev ops and JIRA systems.
• Provide technical delivery of functionality to meet defined business requirements as described in User Stories and Gaps.
• Provide system support and maintenance in alignment with standards and process set within the ERP Services Delivery model, West policies and procedures as well as regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.
• Working closely with APO & Planning integration leads for Global Projects, Incident and Gap management, Month end and monitoring activities in global APO systems.
• Participation and coordination in Implementation of APO on S4 Hana and PPDS for the global West sites in terms of technical design, configuration, development, testing and UAT & cutover.
• Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.
• Work within and participates in the ERP Change Control process.
• Other duties as assigned
Education and Experience:
• Bachelor’s degree or equivalent experience in Computer Science or Information Systems
• Minimum 5-8 years of related work experience, i.e. 3 or more full implementations of SAP PM solutions
• Preferred but not required: Agile & Scrum Certification, ITIL


Knowledge, Skills and Abilities:
• Solid SAP APO, DP, SNP skills – system functionality and technical understanding of APO and related areas.
• Must be up to date on latest ERP release.
• Must be experienced in APO DP and SNP
• Strong  S4 HANA and PPDS knowledge preferred
• Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company’s safety and quality policy at all times


Physical and Travel Requirements
• 15% travel, including global travel
• Occasional on-call work required
• Prefer 12 am – 9pm India time. Willingness to work outside of these hours as needed.








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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