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Title:  Solution Architect-D&T-SAP MM

Requisition ID:  60307
Date:  Jun 1, 2023

Bangalore, Karnataka, IN

Department:  Digtl & Transfrmtion



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:


The Solution Architect, SAP MM is accountable for collaborating with the Mgr SAP Support and Team Lead SAP MM in various locations to define, deliver and support IT enabled business solutions for the Operations, Supply Chain and Sourcing functions.  The  Solution Architect, SAP MM has primary accountability for the delivery of Warehouse Management system/EMM services including project delivery, system configuration and enhancement and production support in alignment with West IT and company policies and procedures. This role will assist the design and implementation of Transportation Management (TM) module in SAP in collaboration with Mgr/Principle IT SAP MM.

Essential Duties and Responsibilities:
•    Responsible for assisting the design and implementation of an SAP MM/WM and LE solution-delivery of project deliverables including blue prints, functional and technical specifications, system configuration, testing, training and go-live support.
•    Assist key Business and IT stakeholders to outlay the global design of Transportation Management and delivery of the design globally across multiple ERP systems. Spearheading the business needs on Freight order management and freight settlement, shipment costing, BOL etc.
•    Design and build of Interface in MM areas. Providing support and maintenance in relevant Interface.
•    Partnering and collaborating with other Logistics and Finance SAP Solution Architects/Principles to design and deliver the integrated solutions in SAP systems.
•    Work and provide support on various Customer and 3PL interfaces as required in the Organization.
•    Utilize knowledge  in the area to collaborate with Operations, Supply Chain and the Manufacturing Sites to define detailed User Stories for IT enablement of business needs. This includes interpreting any issues and recommending solutions or best practices.
•    Partner with Application and Infrastructure to define strategic direction, determine business needs and design & deliver technical viable solutions. 
•    Essential core member of agile sprint team(s) to configure and develop optimal technical solutions / features.
•    Provide system support and maintenance in alignment with standards and process set within the ERP Services Delivery model, West policies and procedures as well as Regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.
•    Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.
•    Work within and participates in the Change Control process.
•    Perform other duties as assigned based on business needs.


Education and Experience:
•    3-5 years of related work experience 
•    Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience. 
•    Preferred but not required: Agile & Scrum Certification, ITIL, S4 HANA, EMM, TM.


Knowledge, Skills and Abilities:
•    Good SAP skills – system functionality and technical understanding
•    Must be up to date on latest ERP release.
•    HANA knowledge preferred
•    Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.
•    Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.
•    Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description 
•    Support and contribute in Lean Sigma programs and activities towards delivery of the set target 
•    Able to comply with the company’s safety policy at all times.


Physical and Travel Requirements
•    25% travel, including global travel
•    Occasional on-call work required
•    Position in India: Prefer 12pm – 9pm India time. Willingness to work outside of these hours as needed. 







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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