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Title:  Manager,D&T,SAP S4/HANA-PPDS

Requisition ID:  38364
Date:  Jun 22, 2022

Bangalore, Karnataka, IN

Department:  Digtl & Transfrmtion



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:
The Manager,D&T,SAP S4/HANA-PPDS  the position has expert level capabilities and knowledge. This role collaborates with Manufacturing, Supply chain and Operations to define, deliver and support D&T enabled business solutions.  This role will also help define strategic direction, determine business needs and design & deliver technical solutions for SAP-APO - PPDS.  Manager,D&T,SAP S4/HANA-PPDS has primary accountability for the delivery of S4/HANA- PPDS including project delivery, system enhancement and production support in alignment with West D&T and company policies and procedures.


Essential Duties and Responsibilities:
• Utilize specialized expertise to collaborate with Manufacturing, Commercial, Supply chain and Operations to define detailed business requirements for IT enablement of business needs. This includes interpreting any issues and recommending solutions or best practices.
•       Partner with S4HANA application and other teams to define strategic direction, determine business needs and design & deliver technical financial solutions. This includes interpreting any issues and recommending solutions or best practices.
•       Spearhead the mapping of map business requirements to optimal technical solutions.
•       Provide technical delivery of functionality to meet defined business requirements.
• Ability to drive blueprint design sessions, configure, test and implement functional requirements in the area of S4/HANA - PPDS.
• Guide and mentor the team.  Lead Business meetings.
• Requires deep knowledge and understanding SAP S4/HANA- PPDS and related business processes, as well as related domains in Materials Management and Production Operations.
• Provide system support and maintenance in alignment with standards and process set within the ERP Services Delivery model, West policies and procedures as well as Regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.
•       Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.
•       Work within and participates in the Change Control process.
•       Perform other duties as assigned based on business needs.


Education and Experience:
• 12-16 years of related work experience inclusive of managing a team or multiple teams .
• Bachelor’s degree in Engineering or other related field or equivalent experience.
• Preferred but not required: Agile & Scrum Certification, ITIL


Knowledge, Skills and Abilities:
• Excellent SAP skills – system functionality and technical understanding must be up to date on latest SAP S4HANA 1909 release.
•       Expertise in PP/DS. Production Planning or Supply Chain Management is a must.
• At least 3 full cycle implementations with focus on SAP S4HANA - PPDS or SAP APO PPDS (Production Planning Detailed Scheduling) for Manufacturing, Pharma, CPG Industries.
• Needs to have implementation experience of Live MRP in S4/HANA - PPDS, Detailed Scheduling Planning Board, Optimization, Heuristics integration and execution.
• Familiarity with system aspects as it relates to Master data Core interface,
• Needs to have strong trouble shooting skills required and being articulate, punctual, organized and methodical Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target

Physical and Travel Requirements
• 15% travel, including global travel
• Occasional on-call work required
• Prefer 12pm – 9pm India time. Willingness to work outside of these hours as needed.








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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